Privacy Policy

This Privacy Policy outlines how OopzieDoc collects, uses, maintains, and discloses information gathered from users of the OopzieDoc WhatsApp Chatbot service. By accessing and using our service, you agree to the terms outlined in this policy.

 

  1. Information Collection:

 

  • Personal Identification Information: We may collect personal identification information from users in various ways, including, but not limited to, when users interact with our chatbot, provide information voluntarily, or engage in our services. Users may be asked for their name, contact information, and other relevant details.
  • Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our service. Non-personal identification information may include the type of device used, the operating system, and other technical details.

 

  1. How We Use Collected Information:

 

  • To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided by our chatbot.
  • To Improve Our Service: We continually strive to improve our service offerings based on the information and feedback we receive from users.
  • To Process Transactions: We may use the information users provide about themselves to fulfill their requests for medications, consultations, or other services.

 

  1. Information Protection:

 

Confidentiality: We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of users’ personal information and data stored on our service.

 

  1. Sharing Personal Information:

 

Third-Party Services: We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

 

  1. Changes to this Privacy Policy:

 

Notification: OopzieDoc has the discretion to update this privacy policy at any time. Users will be notified of any changes by revising the updated date at the bottom of this page.

 

  1. User Acceptance of these Terms:

 

Consent: By using this service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our service. Your continued use of the service following the posting of changes to this policy will be deemed your acceptance of those changes.

 

This Privacy Policy was last updated on 13/12/2023. If you have any questions about this Privacy Policy, please contact us at legal@oopziedoc.co.za.